I want a special gift item but don't see exactly what I want, can you help?
Yes! We custom design gifts for all occasions. Give us a call at 316.685.3000 or contact us online to discuss your ideas and we'll put it all together.
What happens if the sweets I order don't come as I expected? Do you offer returns or exchanges?
If for any reason you are not completely satisfied with any of our products, simply let us know. Depending on the circumstances, we will gladly replace the item, give you a store credit or, if necessary, refund your purchase. Refunds are only issued upon receipt of the unwanted, uneaten, products.
Do you have a paper catalog?
We have a catalog of gift ideas available during the Holiday season.
Do you make candy on site?
The Farris Wheel hand selects the best candies from over 100 different manufacturers, allowing us to offer a wider variety of treats than we would be able to produce in store.
What is the recommended shelf life of your products?
|Hard candy||One year|
|Gummi Candy||Six months|
|Nuts & Trail Mixes||Four months (refrigerated)|
How should I store the candy/nuts?
The Farris Wheel recommends storing candy and chocolate at room temperature– approximately 70 degrees. Nuts and Trail Mixes should be stored in the refrigerator to maintain maximum shelf life. Freezing chocolate may cause a white film to appear but does not affect flavor.
Do I have to pay sales tax?
We are required to charge the appropriate county sales tax on shipments delivered within the state of Kansas. Shipments outside of Kansas do not incur sales tax.
When will my order ship?
Orders placed by 6:00 pm usually (but not always) ship the next business day (Monday through Friday). UPS does not deliver on Saturday or Sunday.
Where do you ship?
We ship throughout the continental United States via UPS. Shipping costs are calculated based on the dollar amount of your order. (See rate chart below.)
How much are the shipping charges?
Local delivery in the Wichita area is a flat $12 fee. Shipping charges within the US are $5 + 20% of your merchandise total.